Contact Us

Got a question or need help? Our friendly customer support team is here for you. Whether it’s about your order, a product, or anything else, just fill out the contact form below. We usually reply within 1–2 business days (Monday–Friday, 9AM–5PM GMT). To help us assist you quickly:
  • Order-related? Please include your order number.
  • Product issue? Attach a clear photo or video so we can resolve it faster. 
  • Wholesale inquiry? Let us know your company name, location, and order volume.
📌 Tip: Before reaching out, check our FAQ section– you might find your answer there even faster!

Company Name: Basetwelve Limited

Organisation Number: 10640816

Registered Company Address: International House, 64 Nile Street, London, N1 7SR